Care home leak detection
in West Midlands
ADI Leak Detection investigates hidden water, heating and hot-water leaks in residential, nursing and dementia care homes across the West Midlands. A high water bill at a West Midlands care home does not necessarily mean an underground pipe has failed. ADI investigates the supply arrangement and the reported symptoms. In the Birmingham case below, incoming supplies held during checks; dripping hot taps and an overflowing cistern required plumbing maintenance.
Call ADI on 0800 852 7763Read the local investigationLines open Monday–Friday, 7:30am–6:30pm
Find the source.
Consider the people.
Where ADI covers care homes in West Midlands
West Midlands coverage
- Birmingham
- Coventry
- Wolverhampton
- Dudley
- Solihull
- Walsall
- West Bromwich
- Smethwick
- Oldbury
- Wednesbury
- Stourbridge
- Halesowen
Map of West Midlands
Case study: water loss from dripping taps at a Birmingham care home
ADI investigated unusual water use at a care home with two incoming supplies and meters. The engineer checked the supply arrangement, internal stop valves and storage tank. The incoming supplies held during the checks, and no external or underground leak was identified.
Inspection found hot-water taps continually dripping and a toilet cistern overflowing. The report attributed the wastage to faulty plumbing fittings and recommended servicing or replacing the affected taps, valves and cistern components.
This was a diagnosis and maintenance recommendation. The record does not document repairs or a successful post-repair retest, and it does not establish a measured saving.
What to mention when you call about a care home leak in West Midlands
Hard water in West Midlands
West Midlands’s water is hard, at 200 to 290 mg/l, so limescale builds up inside hot-water pipework, cylinders and heating circuits. Mention any heating or hot-water symptoms when you call.
Heating and hot water leaksWho repairs the supply pipe under a care home’s grounds?
The supply pipe from the boundary stop tap into the building is the owner’s to repair, including under a car park or garden. Care homes are business customers, so a leak allowance goes through your water retailer.
Report a leak on the public side to .
Water mains leaksCare groups with several homes in the West Midlands
Give ADI each home’s postcode, symptoms and site contact, and keep findings and recommended work separate for every property in the group.
Managing investigations across several homesCare homes with protected finishes and restricted rooms
Explain any access restrictions and protected building fabric to ADI before booking, and agree further access separately if testing points to a concealed fault.
Care-home survey servicesWest Midlands care homes with more than one water supply
Identify every meter, tank and isolation valve before the visit, because with more than one incoming supply the supply arrangement is part of the leak investigation. The Birmingham case had two incoming supplies.
Discuss the care-home supply arrangementLeak detection services
for care homes in West Midlands
ADI investigates leaks on the water mains, heating and hot water, bathrooms and wet rooms, roofs, hidden pipework and drains that serve care homes.
Water mains and underground supply pipe leaks
Check unexplained consumption and accessible supply pipes.
Explore serviceHeating circuit and hot water pipework leaks
Investigate heating and hot-water pressure loss.
Explore serviceBathroom, wet room and assisted shower leaks
Separate supply and waste leaks in bathing areas.
Explore serviceCeiling, structural and hidden cavity leaks
Trace concealed pipework behind damp walls or ceilings.
Explore serviceRoof ingress and building leak inspections
Investigate roof ingress; building repairs need the relevant contractor.
Explore serviceDrain leak and drainage defect investigations
Discuss suitable drain testing and available access.
Explore serviceHow ADI minimises disruption in occupied care homes
ADI plans each visit with your staff around residents’ routines, room access and essential services, then uses the evidence to narrow the search before any opening up.
- 01
Pre-visit planning around residents and safeguarding
Discuss room access, resident routines and the essential services your home relies on with ADI before the engineer arrives.
- 02
Non-invasive thermal and acoustic leak tracing
Thermal imaging and acoustic listening help the engineer narrow the search for the leak before any opening-up work is considered.
- 03
Clear reports for estates managers and insurers
Recorded findings, with photographs or video where appropriate, help your estates team and insurer understand the problem and plan the next step.
An experienced approach.
Leak detection equipment
used in care homes
ADI’s engineers choose between acoustic detection, thermal imaging, tracer gas, moisture mapping, pressure testing and inspection cameras to suit the pipework and building. No single instrument finds every leak.
About our detection methodsAcoustic leak detection
Acoustic leak detection uses sensitive listening equipment to help an engineer locate the sound of escaping water, including beneath ground and floors.
Thermal imaging for leak detection
Thermal imaging uses a camera that shows surface temperature differences, which can help an engineer investigate heating pipework and moisture patterns.
Tracer gas leak detection
Tracer gas leak detection uses a specialist gas mixture to help trace a leak from a suitable isolated pipe to a detectable point at the surface.
Moisture mapping
Moisture mapping takes measurements across walls, ceilings or floors to build a picture of where moisture is concentrated in the building.
Pressure testing pipework
Pressure testing checks suitable sections of pipework to help establish which part of a heating or water system is losing pressure.
CCTV drain surveys and inspection cameras
Drain cameras and borescopes give the engineer a view into accessible drainage and concealed spaces that cannot otherwise be seen.
Leak detection for residential, nursing and dementia care homes in West Midlands
ADI investigates leaks in residential care homes, nursing homes, dementia care settings and care groups, planning each visit around the people, building and access arrangements. Tell us about yours.
Discuss your care homeLeak detection in residential care homes
Leak investigations in residential care homes are planned around bedrooms, shared bathrooms, dining areas and the home’s daily routine, with a named staff contact.
Leak detection in nursing homes
Make essential water and heating requirements part of the nursing home’s brief from the first conversation, including the services that must remain available.
Leak detection in dementia care settings
In dementia care settings, explain visitor procedures, staff escort requirements and any areas where unexpected activity should be avoided before the engineer arrives.
Leak detection for care groups and retirement living
Care groups and retirement living operators can make one clear enquiry for their estates team, with the practical details agreed for each property.
ADI Leak Detection reviews:
rated 4.7 out of 5 on Trustpilot
A selection of ADI’s 5-star reviews. Figures checked on 11 September 2026.
Read all 1,608 reviews on TrustpilotSelected excerpts from five-star reviews of ADI’s wider service across the UK.
Kristof and Artur were a great team, efficient friendly and effective. Their assumptions were correct and the work carried out in a timely manner.
David Peters · 20 April 2026Read on Trustpilot Paul from ADI has been extremely helpul and shown great knowledge about his profession. He explained the processes and procedures succinctly.
Sally Malin · 16 April 2026Read on Trustpilot
Common questions about care home leaks
in West Midlands
These answers cover ADI’s coverage, supply pipe repairs, water supply and planning a visit around residents for care homes in West Midlands.
Ask ADI a questionDoes this cover the county or the wider West Midlands region?
This page covers the West Midlands county of Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall and Wolverhampton, which is distinct from the wider West Midlands region. Provide the property postcode to confirm survey arrangements and availability.
Can fittings explain increased water use without a mains leak?
Yes, faulty fittings can explain it: at a Birmingham care home the supplies held during checks, but dripping hot taps and an overflowing cistern were wasting water. Report visible fitting faults as well as suspected concealed leaks.
How should access around residents be arranged?
Nominate one care home contact to coordinate entry to rooms and service areas, and agree any isolation with ADI before testing begins. Explain restrictions affecting residents and essential services.
What information is needed for a survey quote?
For a survey quote, give ADI the full postcode, property type, symptoms, previous investigations and any access restrictions at your care home. Confirm the nominated site contact and who can authorise work. The office will discuss the scope, quote and current availability.
Book a care home leak investigation
in West Midlands
Call ADI with the home’s postcode and a description of what you’ve noticed, and the team will talk through the next step.